Lead generation is a fundamental part of business success. And successful lead generation is all about being able to convert those leads to customers. To do that well, studies show that you need to respond to inbound leads quickly - within 5 minutes - and create a positive customer experience. An inbound lead call response tool can help you achieve both, and make it easier to convert those leads to paying customers!

Lead-to-call automation is one of the most important technologies in modern conversational sales. In the simplest terms, lead to call and lead-to-text automation is a process whereby a call is instantly and automatically made to leads as soon as they submit an inquiry.   a relatively new approach that blends tried-and-true relationship-building techniques with technology to streamline the sales process.

Are qualified leads visiting your website but leaving without connecting with your sales team? Are they watching your videos, reading your product information, and maybe visiting your social media channels, but not engaging through your chat function or sending a contact form? Are you struggling to convert from a digital interaction to a personal connection?  They’re interested in your offering, but what’s the missing element that will encourage your leads to engage?

Your business relies on the success of your sales team. They're out there hustling every day to win those sales. But most sales require multiple calls and messages before the close.

Your team is probably already tracking those outbound follow-up calls. But what about those unexpected incoming sales calls? Who handles those? How are they converting? Today’s top-performing sales teams need a process for tracking key metrics related to both outbound and inbound calls.

If you’re in sales, you already know that you’re about as likely to reach someone’s voicemail as to connect over the phone. 

These days, inbound phone inquiries may be less common than they once were. They’re no less important, though. A qualified inbound call tells you that your lead is serious - so take them seriously.

There are a few things you can do to ensure you respond to inbound calls from your prospect effectively.

What do you think of when you hear the word “closing call?” Are you filled with confidence, peace, and tranquility? Or are your thoughts crowded with anxiety and stress from the various pressures you are feeling? Now that you are in the bottom of the ninth inning with your prospect, you most assuredly want to finish up with a home run and not a strike out.

Congratulations on your newly appointed role as sales manager! Being promoted from a sales representative to that of a sales manager is a major accomplishment, but as you are undoubtedly discovering, the characteristics, skills, and mindset that made you a successful sales rep are dramatically different from the qualities you will need to lead and manage your sales team.

Being productive can help you to accomplish the goals set for the day. This could give your company a competitive edge to generating more revenue by accomplishing multiple weekly goals.

Phone calls play a critical role in the sales process. Here are 10 tips to improve your team’s phone skills and increase your bottom line.