Your business relies on the success of your sales team. They're out there hustling every day to win those sales. But most sales require multiple calls and messages before the close.

Your team is probably already tracking those outbound follow-up calls. But what about those unexpected incoming sales calls? Who handles those? How are they converting? Today’s top-performing sales teams need a process for tracking key metrics related to both outbound and inbound calls.

These days, consumers expect convenience in every purchasing relationship. Depending on their personal preferences (and age) your customers may prefer to call, text, live chat, or email your company. 

A lot has changed in business travel since the pre-pandemic days of 2019. Between COVID restrictions, reduced capacity, limited in-flight services, anxieties over flying, a day of flying can be grueling.

Conducting a meeting can be a daunting task, especially if you are a novice and feel a heightened pressure to exude more confidence than you may actually be feeling. How can you have that “It” factor, that ability to command attention just by walking into the room? How can you conduct a successful meeting and leave everyone wanting more rather than feeling their valuable time has been wasted in your hands?

Everyone knows that SMS is a great way to reach your prospects and customers. 98% of text messages are opened  with 95% read within 3 minutes.  Thats why we are excited to announce that hosted SMS is now included in our suite of tools.

The alignment of the sales and marketing teams is at the pinnacle of company success, yet finding that delicate balance between the two departments is one of the most difficult problems found within a business.

Before ever reaching for the phone to make an initial contact call, you must  decide if the person or company you are calling fits nicely within your ideal prospect profile. To know this, you must first understand the ins and outs of what makes your company valuable to others.

As an entrepreneur you have undoubtedly invested a great deal of money, time, and sweat equity just to get your business off the ground. You have successfully survived the all-too-stressful startup phase, and now you are wondering what you need to do to take your company to the next level.

We’ve been talking a lot about transformational strategies lately. Another one is sales coaching.

What is Sales Coaching?

Sales coaching is the process of providing constructive feedback, training, and practice designed to improve sales performance. If sales is the engine that drives business, coaching is the tune-up. 

Sales coaching helps instill a mentality of constant improvement in your team. Just as importantly, it also helps ensure every prospect has a great experience, and every customer is set up for success.  

Everyone strives to be productive on a daily basis, at least to some degree, yet very few are actually doing it to their own satisfaction (or the satisfaction of others, such as their supervisors or spouse).