Communication preferences are as unique and varied as leads themselves. That’s why it’s important to use multiple communication channels as you guide each lead through your sales funnel. However, there tends to be one favored mode of contact across the board: texting. In fact, 90% of people prefer to receive text ads over direct calls or emails.  But how can your business get started with text messaging? The answer is simple: automated text messaging. 

If your business is going to be competitive in such a fast-paced and highly connected professional environment, automated texting is essential

In this blog, you’ll learn how automatic text messages can supercharge your rapid lead response.

In the modern sales environment, leveraging AI tools can be incredibly beneficial. Yet no matter how powerful technology becomes, there is still a place for real human connection in sales. In this blog, we’re going to explore a few tips for how you can be successful in an AI powered sales world.

The automotive industry is rapidly changing. One of the key drivers of this change?  Artificial intelligence (AI) and automation. We’re seeing AI and sales automations being used to improve everything from manufacturing to sales and marketing. However, I’m noticing a pattern: these technologies are having a negative impact on our industry, and are not being used correctly.

As long as your sales team has a phone and a computer, they can do their job almost anywhere. But, unfortunately, as many sales teams move to a remote working environment, an important part of a salesperson's job is forgotten by some companies: call coaching.

The2021 State of Sales Coaching Report asked 2,000 sales professionals about their recent experience with sales call coaching. Twenty three percent of sales reps said they received less coaching since beginning to work remotely, 16% said they received much less coaching, and 7% said they received no coaching at all. 

Does your team listen back to recordings of sales and customer service calls to identify opportunities for improvement? If so, you’ve already taken the first step to call monitoring. There are a plethora of benefits of call monitoring to your sales, from quality control to coaching. (More on this later.) However, the unfortunate reality is that manually monitoring calls is extremely time-consuming. That’s where AI call monitoring can help. 

AI call monitoring brings new efficiency and deeper insights to this process, using machine learning and natural language processing (NLP) to automatically analyze calls, evaluate performance, and provide actionable feedback.

Mortgage lending is a fast-paced, competitive industry. For mortgage lenders to thrive in this type of sales environment, they need an edge. An automated lead follow-up system can be that edge.

Sales coaching can be a transformational strategy for your sales organization. Coaching instills your team with a mentality of constant improvement in a supportive environment.

Just as importantly, it also helps ensure every prospect has a great experience, and every customer is set up for success.

If you’re investing in generating leads online, you need to be focused on how to close them, too. In this article, you’ll learn how to follow-up with website leads in five simple steps to improve close rate performance.

Did you know that, on average, an inside sales team pays 40-90% less to acquire new customers than an outside sales team? Did you also know that 75% of buyers would rather not meet face-to-face with a salesperson?

The legendary football coach Vince Lombardi once said, "Perfection is not attainable, but if we chase perfection, we can catch excellence." As we start a new year, many of us are taking time to reflect on the crucial lessons we learned in 2022 and set goals for 2023. If you're in sales, chances are one of your goals is improved performance. As Mr. Lombardi stressed, excellence should always be one of those goals.