The automotive industry is set to converge on the vibrant city of New Orleans for NADA 2025, and this year promises to be anything but ordinary. As the digital revolution reshapes our industry and consumer expectations continue to evolve, there's never been a more crucial time to be part of this premier automotive event. Whether you're a seasoned NADA veteran or a first-time attendee, navigating this dynamic conference requires strategy, preparation, and a dash of that New Orleans spirit.
We've crafted this comprehensive guide to help you maximize every moment at NADA 2025, from the bustling expo floor at the Ernest N. Morial Convention Center to the vibrant networking events that capture the essence of The Big Easy. Drawing from years of NADA experience and local insights, we'll show you how to turn this conference into a launchpad for your dealership's success in 2025 and beyond.
All about the NADA Conference
The National Automobile Dealers Association stands as the cornerstone of our industry's evolution. As a leading trade organization, NADA doesn't just advocate for US dealerships – it shapes the future of automotive retail through cutting-edge research, comprehensive dealer support, and innovative workforce development initiatives. The annual NADA Show serves as the culmination of these efforts, bringing together the brightest minds and latest innovations in our industry.
Here are a few key links:
2025 Update
This year, NADA takes over the historic heart of New Orleans, bringing fresh energy and perspectives to the automotive industry. Here are the essential details you need to know:
- When: January 23-26, 2025
- Education & events are held Thursday-Sunday
- NADA Expo is open Friday-Sunday
- Where: Ernest N. Morial Convention Center 1 Convention Center Blvd, New Orleans, LA 70130
- Who: This show is designed for everyone in the franchised new-car dealership ecosystem – from owners and general managers to sales teams and service professionals.
- How to Register: Visit the NADA Show website for registration details
Industry Trends to Watch at NADA 2025
As you plan your schedule, keep an eye out for sessions and exhibitors focusing on these key trends shaping our industry:
- AI and Automation Revolution: The automotive retail landscape is being transformed by AI-powered tools that enhance everything from customer communication to inventory management. Look for demonstrations of next-generation chatbots, predictive analytics, and automated marketing solutions that can help your dealership stay ahead of the curve.
- Digital Retail Evolution: The line between online and in-store continues to blur. Explore how dealerships are creating seamless omni-channel experiences and adapting to changing consumer preferences in the car-buying journey. Discover new tools and strategies for meeting customers where they are, whether that's online, in-store, or somewhere in between.
- Data-Driven Decision Making: Learn how leading dealerships are leveraging customer data and analytics to personalize experiences and optimize operations across all departments. From lead scoring to customer journey mapping, understanding your data is key to driving better results.
Your Guide to New Orleans
Make the most of your NADA experience with these local insights:
Transportation Tips:
- The Convention Center is easily accessible via the historic St. Charles Streetcar line
- Most conference hotels offer shuttle service, but rideshare services are also readily available
- Consider walking if you're staying in the CBD or Warehouse District - many hotels are within 15 minutes of the venue
Quick Dining Options Near the Convention Center:
- Warehouse District: Numerous casual spots perfect for quick lunches between sessions
- Convention Center Boulevard: Several grab-and-go options right at the venue
- French Quarter: Just a short walk for dinner after the day's events
Weather and Packing Tips:
- January in New Orleans can be unpredictable - pack layers
- Average temperatures range from 45°F to 65°F
- Rain is common - bring a compact umbrella
- Comfortable walking shoes are essential - you'll be covering a lot of ground both inside and outside the convention center
2025 Travel Info
Here are a few important details about travel:
- Discounted Airfare: NADA has partnered with major airlines to offer discounted airfare. Check the NADA website for specific airline partners and discount codes.
- Shuttle Bus Transportation: NADA offers complimentary shuttle bus service to and from the Ernest N. Morial Convention Center and official NADA hotels. Shuttle buses will also run to and from the NADA Welcome Reception and all official hotels on Thursday, January 23.
- Hotels: NADA has partnered with a variety of hotels in the French Quarter and Central Business District. Book through the official NADA housing portal to ensure you get the negotiated rates.
Keys to Success at NADA Conference
With thousands of attendees, experts, and automotive brands converging in New Orleans, making the most of NADA requires strategic planning. Here are our key tips for conference success:
- Do Your Pre-Conference Research: Don't leave your experience to chance. Review the agenda carefully and identify sessions that align with your dealership's specific challenges and goals. Look for speakers who have expertise in areas where your dealership wants to grow. Some events require pre-registration, so marking your must-attend sessions early is crucial.
- Network with Purpose: Focus on making meaningful connections rather than collecting business cards. Prepare a natural way to introduce yourself and your dealership's focus areas. Consider researching speakers or industry leaders you'd like to connect with during the event. Remember that some of the most valuable conversations happen during informal moments between sessions.
- Pack Smart: NADA is a marathon, not a sprint. Be prepared for long days with these essentials:
-
- Comfortable shoes for walking and standing all day
- A light jacket or scarf for cold conference rooms
- A water bottle to stay hydrated
- Light snacks as backup
- Business cards (digital and physical)
- Extra charger or battery pack
- A briefcase or tote for materials
- Any promotional materials you've received from exhibitors
- Prioritize Learning Sessions: With multiple sessions happening simultaneously, choose your schedule strategically. If attending as a team, split up to cover more ground. Take effective notes or recordings (when permitted) to share key insights with your team back home. Focus on sessions that address your specific business challenges or growth opportunities.
- Maximize Exhibitor Interactions: Research exhibitors before the show and prepare specific questions about how their solutions could address your dealership's needs. Quality conversations with the right vendors are more valuable than trying to visit every booth. Create a shortlist of must-visit exhibitors based on your dealership's current challenges and future plans.
- Schedule Strategic Breaks: Plan your day to include dedicated breaks. Visit the expo floor during less crowded times, schedule one-on-one meetings during slower periods, and give yourself time to process what you're learning. Include time for informal networking during lunch and coffee breaks, where some of the best conversations happen naturally.
- Create an Action Plan: Don't let your NADA experience end at the conference. Take time each evening to document key takeaways and ideas. Create a concrete plan for implementing new strategies when you return to your dealership. Consider setting specific goals and timelines for putting what you've learned into practice.
Stay Connected and Follow Up
Don't forget to download the NADA app! This is your digital home base during the show, helping you plan your schedule, connect with other attendees and exhibitors, and download session materials.
After the conference, make sure to follow up with your new connections within a week while the conversations are still fresh. Share your insights on social media to continue the dialogue and strengthen your professional network.
As you explore the AI and automation trends at NADA, stop by the Calldrip booth 2206 to discover how leading dealerships are using conversational AI to:
-
Connect with shoppers within seconds, 24/7
-
Personalize customer conversations at scale
-
Turn more inquiries into appointments
-
Measure and optimize every customer interaction
Schedule a personalized demo at NADA to see how Calldrip can help your dealership thrive in the age of digital retail. Our team will show you exactly how to implement these strategies at your dealership.